Description of the Learning Unit

Description:

This lesson is part of the Effective communication course.

Learning Outcomes:

• Learn what is a conflict
• Learn strategies for facing conflict situations
• Learn tools to resolve conflicts

Keywords:

• conflict
• resolution
• points of perception

How to follow this learning unit?

• Read the learning materials of this topic by clicking open the title banner. 
• Move from slide to slide by using the arrow keys

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